Bintong Chen

Professor of Business Administration,
Director, Institute for Financial Services Analytics,
Faculty Director, Financial Services Analytics PhD Program

Department: Business Administration
Campus Address: 358 Purnell Hall
Newark, DE 19716
Phone: 302-831-2756


Research Interests:

  • Optimization, game theory, and applications.
  • Supply chain and service operations management.
  • Productivity analysis and performance evaluation.


  • Ph.D. -  University of Pennsylvania, Decision Science, 1990
  • M.S. - University of Pennsylvania, Systems Engineering, 1987
  • B.S. - Shanghai Jiao Tong University, Electrical Engineering&Naval Architecture and Ocean Engineering, 1985
  • Curriculum Vitae


  • J. Yue, Y. Xia, H. Tran, and B. Chen,  "Using frontier portfolio to improve make-to-order operations", Production and Operations Management 18, (2009), 226-240.
  • Y. Xia, B. Chen, and P. Kouvelis, "Market-based supply chain coordination by matching suppliers' cost structures with buyers' order profiles", Management Science 54, (2008), 1861-1875.
  • J. Yue, B. Chen, and M. Wang, "Expected value of distribution information for the newsvendor problem", Operations Research 54, (2006), 1128-1136.
  • B. Chen, X. Chen, and C. Kanzow, “A penalized Fischer-Burmeister NCP-function", Mathematical Programming 88, (2000), 211-216.
  • B. Chen and N. Xiu, “A global linear and local quadratic non-interior continuation method for nonlinear complementarity problems based on Chen-Mangasarian smoothing function", SIAM Journal of Optimization 9, (1999), 605-623.
  • B. Chen and C.S. Lin, “Robust min-max regret one-median location problem on tree", Networks 31, (1998), 93-103.
  • B. Chen and P.T. Harker, “Smooth approximations to nonlinear complementarity problems", SIAM Journal of Optimization 7, (1997), 403-420.
  • B. Chen and P.T. Harker, “A non-interior continuation method for linear complementarity problems", SIAM Journal of Matrix Analysis and Applications 14, (1993), 1168-1190.
  • D. Kraay, P.T. Harker and B. Chen, “Optimal pacing of trains in freight railroads: model formulation and solution", Operations Research 39, (1991), 82-99.
  • K.W. Ross and B. Chen, “Optimal scheduling of interactive and noninteractive traffic in telecommunication systems", IEEE Transaction on Automatic Control 33, (1988), 261-267.

Awards & Honors

  • MBA Teaching Award, Lerner College of Business and Economics, University of Delaware, 2012-2013.
  • “Thousand Expert Plan” of China, 2010.
  • “Chang Jiang Scholar”, Chinese Education Ministry, 2008.
  • The Don and Mary Ann Parachini Faculty Fellowship, College of Business, Washington State University, 2006–2009.
  • Outstanding Advisor Award, Graduate and Professional Student Association, Washington State University, 2007.
  • College of Business Outstanding Faculty Teaching Award, Washington State University, 2004, 2007.
  • College of Business Dean’s Excellence Fellow, Washington State University, 2004, 2006, 2007.
  • Listed in “Who’s Who Among American Teachers”, 2005.
  • The finalist of Marian E. Smith Faculty Achievement Award, Washington State University, 2003.
  • College of Business Outstanding Research and Scholarship Award, Washington State University, 1998.
  • University of Pennsylvania Fellowship, 1987–1988.
  • Named “Extraordinary Student”, Shanghai Jiao Tong University, China, 1982–1985


  • Production and Operations Management (undergrade and MBA levels).
  • Advanced Operations Management (undergraduate level).
  • Principles of Optimization (undergraduate level).
  • Business Modeling by Spreadsheet (undergraduate and MBA levels).
  • Discrete Event Simulation and Modeling (undergraduate level).
  • Quantitative Analysis for Management (MBA level).
  • Production and Service Operations Management (MBA level).
  • Seminar on Operations Research/Management (Ph.D. level).
  • Seminar on Optimization Techniques (Ph.D. level).

The Lerner College is home to a state-of-the-art financial trading facility, the $1.5 million student-led Blue Hen Investment Club, a student-managed restaurant and hotel, a high-technology development center of a global bank and a start-up experience for students with new business ideas.

Undergraduate scholarships, made possible through the generosity of alumni and friends, enable us to support promising scholars. Here, Delaware Gov. Jack Markell and his mother, Leni Markell, join recipients of the William Markell Scholarship (center), which benefits students in Accounting and MIS.

The Institute for Financial Services Analytics is a collaboration between the Lerner College, UD's College of Engineering and JPMorgan Chase, and hosts events for academics and the business community designed to address consumer analytics and industry applications.

All Lerner College departments offer discovery learning experiences and emphasize data-based analytics to enrich the student experience. Here, students at Vita Nova, our award-winning restaurant run through HRIM, joined professional chefs and winemakers in hosting a 2014 Mid-Atlantic Wine and Food Festival event.

Lerner College faculty - like Meryl Gardner, whose research on foods and moods was recently published in the Journal of Consumer Psychology - are thought leaders who command attention from influential business audiences, economists and policy makers.

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