Brian Miller

Associate Professor

Department: Hotel, Restaurant & Institutional Management
Campus Address: Newark, DE 19716
Phone: 302-831-6186


Brian Miller is an Associate Professor, with expertise in Hospitality IT, at the University of Delaware. Dr. Miller has a Doctorate from the University of Massachusetts, Amherst in Curriculum Development where his dissertation was "Technology and Learning in the Undergraduate Classroom." He has published research articles and conference presentations in the area of course and student outcomes in distributed education classrooms and has continuously taught online courses in hospitality and nutrition subjects since 1998. Dr. Miller holds academic degrees from the University of South Florida (B.S. Management) and the University of Massachusetts, Amherst (M.S. Hospitality Management).

Dr. Miller's research interests include the use of technology for education and training, organizational strategies for higher education, hotels and food service organizations, and service learning in undergraduate education and in the hospitality industry. His published research articles include topics of the use of technology to increase student learning and satisfaction in large-class lectures, students' perceptions of the use of simulations in the classroom, building e-loyalty with lodging brand websites, and the effects of tipping on employee organizational and occupational commitment. Dr. Miller has presented his at academic conferences in the United States at Drexel University, Syllabus 2003, International CHRIE 2003, 2004 and Internationally at ISSTE - Hong Kong, China and Euro-Chrie - Ankara, Turkey as well as many hospitality industry conferences.

Dr. Miller's industry experience includes 17 years of service in management positions with Hyatt Hotels, El Torito Restaurants, Cracker Barrel Old Country Store, and Applebee's International. Dr. Miller has taught a variety of college level hospitality courses at the University of Delaware, University of Massachusetts, and Internationally at the International College of Hospitality Institute Academy located in Brig, Switzerland.

Dr. Miller is actively involved with the Professional Convention and Meeting Association (PCMA) and Hospitality Finance and Technology Professionals. Currently, Dr. Miller serves as the Chair of the "Core Competencies Task Force" for PCMA and has been nominated for PCMA's Educator of the Year award.

The Lerner College is home to a state-of-the-art financial trading facility, the $1.5 million student-led Blue Hen Investment Club, a student-managed restaurant and hotel, a high-technology development center of a global bank and a start-up experience for students with new business ideas.

Undergraduate scholarships, made possible through the generosity of alumni and friends, enable us to support promising scholars. Here, Delaware Gov. Jack Markell and his mother, Leni Markell, join recipients of the William Markell Scholarship (center), which benefits students in Accounting and MIS.

The Institute for Financial Services Analytics is a collaboration between the Lerner College, UD's College of Engineering and JPMorgan Chase, and hosts events for academics and the business community designed to address consumer analytics and industry applications.

All Lerner College departments offer discovery learning experiences and emphasize data-based analytics to enrich the student experience. Here, students at Vita Nova, our award-winning restaurant run through HRIM, joined professional chefs and winemakers in hosting a 2014 Mid-Atlantic Wine and Food Festival event.

Lerner College faculty - like Meryl Gardner, whose research on foods and moods was recently published in the Journal of Consumer Psychology - are thought leaders who command attention from influential business audiences, economists and policy makers.

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