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Ali Poorani

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Title Professor Emeritus of Hospitality and Sport Business Management
Email poorani@nospam69c442864bc02.udel.edu
Biography

Education

  • Ph.D., leadership and human behavior, United States International University, San Diego, California, 1989
  • MBA, University of Central Oklahoma, Edmond, Oklahoma, 1977

Select Publications

  • Co-edited a book: Medical Travel Brand Management: Success strategies for hospitality bridging healthcare (H2H). Apple Academic Press, and authored, HR Competencies for Working Managers: Your Toolkit for Managing Performance, Kendall Hunt Publishing Company.
  • Poorani A, Jacobs M, Carney P, Tomasetti J. Peer Mentoring, Camaraderie, and Support (PMCS) of Southern New Jersey: Suicide Prevention using Human Experience and Social Determinants of Health. Patient Experience Journal. 2025; 12(2):102-111. doi: 10.35680/2372-0247.2038
  • Ali A. Poorani, Sheryl F. Kline, Frederick J. DeMicco, William Sullivan (July 2023). Hospitality to healthcare: Patient Experience Academy, a successful alliance between the ChristianaCare Health System and the University of Delaware, International Journal of Hospitality Management, Vol. (112) https://doi.org/10.1016/j.ijhm.2022.103422
  • Poorani, A. & Kane, V. (July 28, 2021). Veteran Patient Experience Academy: Putting Veterans First, Journal of Patient Experience Academy, Retrieved From: https://doi.org/10.1177/23743735211034619
  • Poorani, A. A. (2020). Best Practices for an Engaged Community: Using Zoom. Retrieved from: https://www.wcupa.edu/recap/documents/recapSchedule2020.pdf
  • Poorani, A. & Sullivan, B. (2018). Human Capital Analytics Return on Investment: A Case of Courtyard by Marriott. In Anandrajan, M. & Harrison, T. (Ed.), Aligning Business Strategies and Analytics: Bridging Practice and Theory.
  • DeMicco, F. J., & Poorani, A. A. (April 2017). Improving the health care: The patient/guest experience academy. In F.J. DeMicco (Ed.), Medial Tourism and Wellness: Hospitality Bridging Healthcare (H2H) (pp.103-115). Watertown, NJ: Apple Academic Press.
  • Poorani, A. A., & Jiang, N. (April 2017). The branding of medical tourism in China: A snapshot using a strategic model analysis. In F.J. DeMicco (Ed.), Medial Tourism and Wellness: Hospitality Bridging Healthcare (H2H) (pp. 359-368). Watertown, NJ: Apple Academic Press.
  • Poorani, A. A., Platt, M., (2015). Executive Tenure: Attributes of Club Manager Longevity, International Journal of Hospitality & Tourism Administration, Vol. (16), no (2).
  • DeMicco, F., Poorani, A., Abrams, et.al. (2013). Green Team-Case Study, The Dankeschön Beach Resort, Hospitality Financial Management Review, Vol. 24, No. 1, PP 5-9.
  • Ahmadian Rad, S., Poorani, A. (2011). “Post-purchase franchise intentions: A study of the ice cream franchise systems in Iran.” Marketing and Management in Hospitality Organizations, conference proceedings, pp 153-159.
  • Poorani, A. A. (2011). “Sustainability Finance: Leading Industry and Customer Expectations.” Hospitality Financial Management Review, 23 (1).
  • Beldona, S., Poorani, A., & Cobanoglu, C. (2009). “Customer relationship management in the US lodging industry: Perceptual differences among organizational types and roles/designations.” Hospitality Information Technology Association Conference, Anaheim, CA.
  • Cobanoglu. C., Dede, P., & Poorani, A. (2007). “An analysis of skills and competencies of full-service hotel technology managers.” Journal of Teaching in Travel and Tourism, Volume 6, (4):19-35.

Awards & Honors

  • MVP (Most Valuable Professor), Lerner College of Business & Economics, 2025
  • Recipient of CMAA Lifetime Achievement Award, at the 98th Annual World Conference of Club Managers Association of America (CMAA) in Dallas, Texas, Feb 2020
  • Best Paper Award, Poster Category, IHITA Conference, 2014
  • Leon and Margaret Slocomb Professional Excellence Award, 2014
  • YoUDee Leadership Award: Winner: Overall Achievement Award, May 2013
  • Best Paper Award, Hospitality Information Technology Association Conference, Anaheim, CA, 2009
  • Outstanding Service/Outreach Award, Alfred Lerner College of Business & Economics, 2009
  • Champion of Club Education Award, Wilmington Country Club, Wilmington, DE, 2005
  • University of Delaware Alumni Enrichment Award: Office of University Relations, 2004, 2005
  • Award for Efforts to Advance Professionalism in the Hospitality and Tourism Industry: Presented at the 1996 Annual I-CHRIE Conference, Washington, D.C., August 7-10, 1996
  • Best Education Idea Fair Award: Beauty and the Beast of Service and Etiquette Training Program, Club Managers Association of America, 1995

Curriculum Vitae

Download Ali Poorani’s CV (PDF)