Bintong Chen

Photograph Image of Bintong Chen
Title Professor of Operations Management, Director - Institute for Financial Services Analytics, Faculty Director - Financial Services Analytics Ph.D. Program
Office 358 Purnell Hall


  • Ph.D. in decision science, University of Pennsylvania, 1990
  • M.S. in systems engineering, University of Pennsylvania, 1987
  • B.S. Department of Naval Architecture and Ocean Engineering, Shanghai Jiao Tong University, China, July 1985.
  • B.S. in electrical engineering & naval architecture and ocean engineering, Shanghai Jiao Tong University, 1985

Select Publications

  • Wang, B. Chen, and J. Chen, “Credit card fraud detection strategies with consumer incentives”, forthcoming, The International Journal of Management Science (OMEGA), (2018).
  • Chen and J. Chen, “Compete in price or service? – A study of personalized pricing and money back guarantee”, Journal of Retailing 93, (2017), 154-171.
  • J. Yue, Y. Xia, H. Tran, and B. Chen,  “Using frontier portfolio to improve make-to-order operations”, Production and Operations Management 18, (2009), 226-240.
  • Y. Xia, B. Chen, and P. Kouvelis, “Market-based supply chain coordination by matching suppliers’ cost structures with buyers’ order profiles”, Management Science 54, (2008), 1861-1875.
  • J. Yue, B. Chen, and M. Wang, “Expected value of distribution information for the newsvendor problem”, Operations Research 54, (2006), 1128-1136.
  • B. Chen, X. Chen, and C. Kanzow, “A penalized Fischer-Burmeister NCP-function”, Mathematical Programming 88, (2000), 211-216.
  • B. Chen and N. Xiu, “A global linear and local quadratic non-interior continuation method for nonlinear complementarity problems based on Chen-Mangasarian smoothing function”, SIAM Journal of Optimization 9, (1999), 605-623.
  • B. Chen and C.S. Lin, “Robust min-max regret one-median location problem on tree”, Networks 31, (1998), 93-103.
  • B. Chen and P.T. Harker, “Smooth approximations to nonlinear complementarity problems”, SIAM Journal of Optimization 7, (1997), 403-420.
  • B. Chen and P.T. Harker, “A non-interior continuation method for linear complementarity problems”, SIAM Journal of Matrix Analysis and Applications 14, (1993), 1168-1190.
  • D. Kraay, P.T. Harker and B. Chen, “Optimal pacing of trains in freight railroads: model formulation and solution”, Operations Research 39, (1991), 82-99.
  • K.W. Ross and B. Chen, “Optimal scheduling of interactive and noninteractive traffic in telecommunication systems”, IEEE Transaction on Automatic Control 33, (1988), 261-267.

Awards & Honors

  • MBA Teaching Award, Lerner College of Business and Economics, University of Delaware, 2013, 2018
  • Outstanding Scholar Award, Lerner College of Business and Economics, University of Delaware, 2018.

Curriculum Vitae

Download Bintong Chen’s CV (PDF)