Becoming a leader in the hospitality industry

In this video, hear from faculty, students and alumni as they talk about how the University of Delaware Hospitality Business Management program at the Lerner College transforms students through hand-on experience to become managers and leaders in the world’s largest industry.

Transcript

[Dr. Zvi Schwartz] The hospitality industry is a fascinating one. It’s one of the largest in the world, and it’s dynamic, and it’s a fast-growing one. So, we are one of the best programs in the world.

[Melissa Jones] The University of Delaware Hospitality Business Management program is training people to be managers, and leaders, in their industry of choice.

[Lyle Bienstock] This program is amazing because of the opportunities that it has to offer. Other programs you might just be sitting in a classroom, and applying what you learn on an essay, or in a lab. Here, you take what you learn and you apply it to the real world.

[Melissa Jones] We have so much hands-on experience from working in a restaurant, working in a hotel, but what makes this different is they teach you about the business as a whole.

[Lyle Bienstock] A lot of other hospitality programs you don’t get a full business degree. You don’t get to learn about accounting, and finance, and revenue management, but in this particular program I got to learn about all those concepts. Like analyzing the profit and loss statement, budgeting, forecasting, food cost, beverage cost. Without learning these things in the program, I wouldn’t be able to do that today.

[Dr. Zvi Schwartz] So when students come out of our program, they have very strong foundations, and that makes them not only more attractive to the industry, it makes them more competitive in the long-term career path.

[Melissa Jones] The Hospitality Business Management program gives us so many opportunities to get internships, and these internships oftentimes lead to jobs.

[Lyle Bienstock] Through the Hospitality Business Management program I actually got in-touch with a Marriott recruiter, and that’s how I landed my role right out of college.

[Dr. Zvi Schwartz] For me personally, as a teacher, the most wonderful thing to hear is how what they learn here contributing to their career, and it continues to contribute.

[Melissa Jones] The Hospitality program has taught me how to be the best manager overall. It’s more than just being a chef, it’s more than just being a server, it’s about being a leader in the hospitality industry.

Outstanding Lifelong Lerner: Mark ONeill

Mark ONeill graduated from the Lerner College of Business in 1983 with a degree in business administration. After a successful 20-year career at Pfizer, he recently retired and now resides in Bluffton, S.C. In retirement, ONeill has embarked on a new path as a...

Outstanding Lifelong Lerner: Sarah Mailloux

Sarah Mailloux graduated from the Alfred Lerner College of Business and Economics in 2018 with a master's of science in international business, and then with her MBA in 2021. She currently resides in Douglassville, PA and works as a state director for the Pennsylvania...

UD’s Vita Nova Restaurant Featured in Delaware Today

Delaware Today recently posted an article highlighting Vita Nova Restaurant, part of the Department of Hospitality and Sport Business Management in the University of Delaware’s Alfred Lerner College of Business and Economics. The student-run restaurant located on the...

Lerner Co-op Program Intern: Kaylee Chau

Throughout the summer and 2025-26 school year, students in UD’s Alfred Lerner College of Business and Economics are comprising the initial class of the Lerner Co-op Program, a new year-long work-based learning initiative launched with a grant from the Delaware...

UD students gain fashion retail skills at Ross

Piper Goldstein entered the University of Delaware as a fashion merchandising major and said she has loved every class she’s taken. Eve Chapman, a marketing major, declared fashion merchandising as a minor early in her tenure at UD and said that through those courses...

Lerner Welcomes New Faculty, Largest Class in 2025

On behalf of the University of Delaware's Alfred Lerner College of Business and Economics, Dean Oliver Yao is pleased to welcome a distinguished group of new faculty and instructors for the 2025–26 academic year. Their expertise spans entrepreneurship, finance,...