Institute for Financial Services Analytics

Established in 2012 as an interdisciplinary collaboration among the University of Delaware’s Lerner College of Business and Economics, UD’s College of Engineering and JP Morgan Chase & Co., the Institute for Financial Services Analytics (IFSA) is at the intersection of industry and education, forming and informing the dynamic and important field of financial services analytics (FSAN).

By applying modern data science techniques such as artificial intelligence and machine learning, FSAN converts vast amounts of data into meaningful information for business and consumers, leading to improvements in risk management, enhanced customer service, customized product offerings and more efficient business operations.

With a mission to foster cutting-edge research, groundbreaking education and collaborative community outreach in the field of financial services analytics, IFSA is represented by expert faculty members from 4 colleges and 10 departments across the UD campus. We are at the forefront of promoting awareness, stimulating discussion, exchanging ideas and developing solutions to the unique, complicated and intriguing problems facing businesses in the financial services industry.


Our faculty are at the heart of IFSA’s mission to conduct cutting-edge research. With diverse interests and backgrounds from areas such as business administration, electrical engineering, computer science, finance, management information systems and statistics, IFSA faculty fellows and affiliated faculty members bring a truly interdisciplinary approach to researching and addressing the complicated issues and problems facing the financial services industry. Through their research, these faculty members seek to develop new data-driven tools and technologies that turn data into value for businesses and consumers alike.

Current areas of research include:

  • Visualizing and accelerating the business analytics process
  • Business and social network analytics
  • Causal learning
  • Fairness in machine learning and applications
  • Graph-based data science, such as hypergraph neural networks
  • Financial risk analytics
  • Customer targeting and loan optimization


In keeping with our mission of groundbreaking education, IFSA supports the Financial Services Analytics (FSAN) Ph.D. program, the first of its kind in the nation focusing on analytics research for the financial services industry. Graduates are equipped with the tools, techniques and theoretical knowledge to spearhead innovation in both the financial services industry and academia. FSAN students are challenged and shaped by cutting-edge research collaborations with IFSA faculty, corporate internships and rigorous coursework in subjects like machine learning, data mining, process analysis and optimization.

Ph.D. students work closely with their advisors to choose research topics, refine dissertation topics and conduct important research in relevant areas such as:

  • Learning Bayesian network structure in layers
  • Machine learning on hypergraphs
  • Conversational information system
  • Fair ranking in information retrieval systems
  • Mitigating gender bias in word embedding via latent structure understanding

Recent graduates have gone on to find success in the banking, health care and financial technology industries as data scientists, modelers and managers, as well as professors in reputable universities.

Community Collaboration

At the forefront of IFSA’s community outreach efforts are the Institute’s annual conferences and monthly distinguished speaker series which bring together industry and academic leaders to discuss and exchange ideas pertinent to the financial services industry.

Past conference themes include:

  • Risk management and analytics for social good
  • Consumer analytics and industry applications
  • Big data analytics and industry implications
  • Machine learning in financial services

IFSA also hosts monthly seminars open to the campus and local community. Speakers at these events include participants from world-renown universities and Fortune 500 companies.

Seminars have focused on current topics such as:

  • When should we trust artificial intelligence?
  • Initial coin offerings: financing growth with cryptocurrency token sales
  • Anchors, target values and credit card payments
  • Data science in finance
  • When econometrics meets sentiment
  • Structural deep learning in financial asset pricing
  • One threshold doesn’t fit all: tailoring machine learning predictions of consumer default for low- and moderate-income areas

Additionally, the Institute is open to industry collaboration on joint research projects leading to real problem solving for the company and enhanced learning opportunities for our students.

Past research projects include:

  • Achieving process intelligence via process mining
  • Process improvement and optimization for enterprise storage service management
  • Using metrics for continual improvement in application delivery
  • Context-aware integrated search for mortgage documents


  • Lifelong Lerner: Mingxing Gong - Mingxing Gong, a member of UD’s Lerner Class of 2022, shared his favorite UD memories, how he has grown during his time at UD and his plans following graduation.
  • Outstanding Lifelong Lerner: Minghui He - Minghui He, who earned a doctorate in financial services analytics in 2016 and works as a research scientist at Amazon, spoke with Lerner about her journey to the FSAN program and what she learned through the program.
  • Outstanding Lifelong Lerner: Disen Wang - Disen Wang earned a doctorate in financial services analytics (FSAN) in 2021 and currently works as a quantitative research analyst at Morningstar in Jersey City, New Jersey. Wang spoke with Lerner about his journey to the FSAN program and what he learned through the program at Lerner.
  • Outstanding Lifelong Lerner: Negin Faraji - Negin Faraji earned a doctorate in financial services analytics (FSAN) in 2016 and currently works as a data scientist at Virginia Tech. Faraji spoke with Lerner about her journey to the FSAN program and what she learned through the program at Lerner.
  • Blue Hens Revolutionize Precursor to Machine Learning - In 1970, then University of Delaware professor Arthur Hoerl and his colleague UD alumnus Robert “Bob” Kennard developed ridge regression, a now world-famous statistical methodology that has withstood the test of time and revolutionized statistical modeling, leading to various machine learning methods popular today.

Contact Information

Bintong Chen
Kelly Chan

Institute for Financial Services Analytics
Alfred Lerner College of Business
Purnell Hall 350
University of Delaware
Newark, DE 19716

The Institute for Financial Services Analytics, a joint program between the Lerner College of Business and Economics and the College of Engineering, is the result of a collaboration between the University of Delaware and JPMorgan Chase & Co.

Institute for Financial Services Analytics