Lerner Professor Mark Serva Presents at UD’s Problem-Based Learning Workshop

Research has consistently found that students who are engaged in their learning develop a deeper understanding of material. To encourage college instructors to implement an established pedagogy of engagement in their classrooms, Mark Serva, associate professor of management information systems at University of Delaware’s Alfred Lerner College of Business and Economics, presented “Developing and Revising Problems” at UD’s Problem-Based Learning Workshop in January 2024.

Serva, a member of the Institute for Transforming University Education (ITUE) Board of Leaders, notes that problem-based learning (PBL) encourages students to engage more actively in the material, because the concepts are presented as a problem or puzzle to solve. The problem must also have a successful “hook” to spark student interest and motivate them.

While problem-based learning originally emerged in the United States from medical school education in the 1970s, Serva noted that PBL is an established, global phenomenon, with prominent universities in Europe (Maastricht, Aalborg), South America (PUCP), Asia (Singapore Polytechnic), and Canada (McMasters) adopting the pedagogy. PBL can be used across disciplines, but–like any other teaching approach–it must be adapted by professors according to their discipline’s needs and goals.

The goal of the January 2024 ITUE workshop was to inspire professors from UD and other institutions to implement PBL within their own classrooms, as well as aid them in constructing their first problem. Serva noted that ITUE has found that writing one’s first problem is the most difficult aspect for instructors implementing PBL in their courses, so ITUE workshops often focus on supporting the instructors in their problem-writing efforts.

Serva implements PBL within his own classroom in a variety of ways. For example, he requires students to take a quiz on the first day of class before there is any teaching to encourage students to discuss, debate, and reinforce fundamental concepts. In addition, students in Serva’s introduction to programming business applications class are given collaborative exercises to work on, which are later discussed as a class. Students build the foundation for learning on their own–and then the concept is reinforced later by the professor. To Serva, these critical thinking processes build a more comprehensive understanding of material.

For almost 30 years, UD’s ITUE has encouraged instructors to implement approaches that require students to play an active–rather than passive role–in their learning. When such approaches are effectively implemented, deep learning is achieved. ITUE has also worked to enable teaching approaches that enable students to find significance in the content and connect the concepts to their future professional career.

Serva attended one of ITUE’s workshops in 2003 and was immediately impressed; he had always been passionate about teaching and was delighted to find a group of like-minded educators. Since then, Serva has been an active member, as well as director of the organization for over twenty years. ITUE is a completely volunteer program run solely by faculty with little administrative assistance. “All members work together,” Serva said. “Collaborative work is the norm.”

To Serva, being an ITUE member is incredibly rewarding because of the opportunity to work with passionate and innovative teachers: “Just listening to other members’ ideas improves my own effectiveness in the classroom.” In addition to Serva, the ITUE Board of Leaders includes Phil Duker (Music), who is ITUE’s Director; John Jungck (Computational Biology and Bioinformatics); Jacqueline Fajardo (Chemistry and Biochemistry); Agnes Ly (Psychological and Brain Sciences); Adebanjo Oriade (Physics); and Lydia Timmins (Communication).

Any UD faculty member interested in learning more about ITUE can contact Serva at servam@udel.edu.

Recent News

Lerner Welcomes New Faculty: Amit Kumar

This year, the UD Alfred Lerner College welcomed several new faculty members into its community. Amit Kumar is an assistant professor of marketing and psychological & brain sciences; he spoke with Lerner about his research focus and how he got into this career...

Double Del Love Story Comes Full Circle at UD Wedding

This story was written by Cori Burcham. Many University of Delaware alumni have a connection to campus that remains strong long after graduation. For Connor McLaughlin and Kaylynn Hanna, 2019 graduates of UD’s Alfred Lerner College of Business and Economics, there’s...

CEEE’s Bank at School builds early savings habits for kids

This article was written by Kim Asarta, UD's Center for Economic Education and Entrepreneurship Once a week, kindergarten through eighth-grade students at the University of Delaware College School clutch dollar bills and coins, eager to fill out deposit slips. One by...

UD’s Xiao Fang’s Research Shapes Responsible AI Future

As governments around the world move to put new guardrails on artificial intelligence in 2026, University of Delaware professor Xiao Fang brings a perspective shaped long before AI became a business buzzword. More than 25 years ago, when few business scholars were...

Jiaheng Xie Using AI to Spot High-Risk Videos

The immensely popular social media platform TikTok features over 1 billion daily active users and 34 million videos posted every day, with 63 percent of United States teenagers ages 13-17 active on the site. While many of those short-form clips are harmless, some...

Outstanding Lifelong Lerner: Ryleigh Pineda

Ryleigh Pineda, a 2025 graduate of the Lerner College of Business and Economics as a sport management major, built her college experience around hands-on learning, leadership and a passion for the sports industry. Pineda gained early experience working with athletics...