Department of Hotel, Restaurant & Institutional Management

People Behind the Summit

Lozelle J. DeLuz, Ph.D., is a woman of extraordinary talents, energy, drive and determination. She is one of those rare people who have been fortunate to achieve success in three distinct careers – education, publishing and as an entrepreneur.
Lozelle is president and CEO of DeLuz Management Consulting Inc., and the former owner of the Wilmington-area McDonald’s franchises owned with her late husband, Anthony. Lozelle’s civic, social, educational and business activities in Delaware and nationally have earned her recognition from the neighborhoods of Wilmington to the Clinton White House.
She has been recognized numerous times for being a good citizen and serves on a host of boards and commissions.
She is a person of high standards, business knowledge, and community concern. Prominent leaders in the community seek common sense advice. She has served as president of local and national organizations.

Anyone who expects retirement to be boring...
...should speak to Lozelle DeLuz.

Deluz has owned McDonald's franchises for over 30 years, including the first African-American franchises in the East Coast region and in the state of Delaware. After her husband's retirement, she grew their business to annual sales of $5 million dollars. She was the first woman elected to McDonald's Philadelphia Regional Board of Directors. Prior to McDonald's, she was the first African-American Editor at J. P Lippincott Company in Philadelphia, working her way up to the Vice PresIdent and Editor-In-Chief for the elementary and high school language arts division. Both local and national political and community organizations have benefited from her knowledge and experiences, and those contributions have earned her numerous merit, service, and leadership awards.

Francis A. Kwansa, PhD, is Associate Chair and Director of Graduate Studies in the Hotel, Restaurant and Institutional Management Department at the University of Delaware, where he teaches courses in financial management.

He is the editor of two books and author of several articles on hospitality management and tourism. He is the past President of the Association of Hospitality Financial Management Educators, and a member of the Financial Management Committee of the American Hotel and Lodging Association. He is the current Associate Editor of the Journal of Hospitality Financial Management.

His business career includes managerial positions with restaurant companies as well as service with the US Army Reserves. He has consulted for several organizations including the Educational Testing Service, GE Capital Mortgage Corporation, the Roanoke Convention and Visitors Bureau, and the International Hotel and Restaurant Association (Paris).

He has been on the faculty at Virginia Tech and Cornell University and has conducted workshops on financial management in Europe and Australia to industry executives.

The Lerner College is home to a state-of-the-art financial trading facility, the $1.5 million student-led Blue Hen Investment Club, a student-managed restaurant and hotel, a high-technology development center of a global bank and a start-up experience for students with new business ideas.

Undergraduate scholarships, made possible through the generosity of alumni and friends, enable us to support promising scholars. Here, Delaware Gov. Jack Markell and his mother, Leni Markell, join recipients of the William Markell Scholarship (center), which benefits students in Accounting and MIS.

The Institute for Financial Services Analytics is a collaboration between the Lerner College, UD's College of Engineering and JPMorgan Chase, and hosts events for academics and the business community designed to address consumer analytics and industry applications.

All Lerner College departments offer discovery learning experiences and emphasize data-based analytics to enrich the student experience. Here, students at Vita Nova, our award-winning restaurant run through HRIM, joined professional chefs and winemakers in hosting a 2014 Mid-Atlantic Wine and Food Festival event.

Lerner College faculty - like Meryl Gardner, whose research on foods and moods was recently published in the Journal of Consumer Psychology - are thought leaders who command attention from influential business audiences, economists and policy makers.

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